Many leading brands, and other organizations, are using chatbots to interact with customers. They need to take care in aligning the performance and personality of those digital assistants with their l… - 10/17/2018
Platforms make creating a chatbot easier than ever. But make sure your chatbot aligns with your brand, is flexible, and can scale. - 安卓看youtube上的视频加速软件
As interest in and adoption of artificial intelligence-based solutions grow, so does the number of surveys and studies on this important topic. Some of the latest AI research comes from a consortium m… - 9/19/2018
Music can act as a form of escapism. That can be useful if a person is at the dentist, experiencing turbulence while flying, or even awaiting help in a call center queue. - 9/14/2018
Music can act as a form of escapism. That can be useful if a person is at the dentist, experiencing turbulence while flying, or even awaiting help in a call center queue. - 9/14/2018
CSG report indicates many consumers think chatbot adoption is happening too fast, prefer to work with human customer service personnel. - 8/30/2018
JC Penney: 'Brand' inbound calls? Increase Customer Satisfaction? Monetize the Contact Center? Wow!
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